Join Our Team

Would you like to work for a fast growing company, in a goal-oriented team environment? 

myCOI is an innovative technology company that provides a SaaS based solution to tracking 3rd party insurance compliance. Based in Indianapolis, IN, our clients include Fortune 500 companies and organizations in Construction, Property Management, and Manufacturing, among many others. We work hard to maintain an open, fun, and family-friendly culture – whether that be with fun company events, or occasional flex scheduling to accommodate for life’s obligations. Our culture promotes collaboration and the pursuit of excellence. We know that myCOI’s success derives from great team work and each individual’s exceptional results.

Open Positions:
Insurance Customer Care Specialist | Commercial Insurance Processor - Certification Management Team | Sales Account Executive | Partner Account Executive |  Data Scientist | Implementation Coordinator | Implementation Specialist | Junior .NET Developer | .NET Developer | Senior .NET Developer  | Support .NET Developer | Automation Test Developer | Risk Management Internship

Customer Service Team

Insurance Customer Care Specialist

We are looking for another dynamic individual to add to our team! The right candidate has a desire for personal achievement, a positive attitude, and thrives in a caring, family oriented environment. They enjoy working with established processes, handling details, problem solving, and can make quick decisions and are eager to learn all aspects how our software provides solutions to our clients.

This customer-oriented service representative will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Experience in commercial insurance is preferred.

Responsibilities :

This full-time Customer Service Representative position includes:

  • Provide appropriate solutions and alternatives within the time limits & follow up to ensure resolution
  • Build sustainable relationships of trust through open and interactive communication
  • Upload Certificates of Insurance into our software program
  • Solve and respond to support emails
  • Maintain inbound and outbound phone calls
  • Ensure accurate tracking of communications
  • Aid in the teaching and training of our clients and users to ensure proper software utilization and satisfaction
  • Meet personal and team goals for productivity and client satisfaction

Required Skills:

  • Experience in Commercial Insurance is preferred
  • A College degree is preferred
  • Excellent verbal and written communication skills
  • Track record of over-achieving metrics
  • Passion for customer service
  • Problem solver
  • Quick decision maker
  • Patient and friendly customer service skills
  • Strong computer skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Drive for excellence
  • Team Oriented

Apply Now

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Commercial Insurance Processor – Certificate Management Team

Do you have commercial Insurance experience?

Are you looking for a consistent work/life balance, and a family-oriented environment? 

Then a career at myCOI is for you!

myCOI is an established hometown business with many years of service to our clients. Our company is looking for an individual to join our family. We appreciate people who thrive on procedures, precision and quality.

You will be auditing the incoming Certificates of Insurance, reporting compliance to agents and clients, and calling Insurance agents to verify policy coverage and cancellations.

 

Daily tasks/Requirements:

  • Experience in commercial insurance is required
  • Working with a professional and family-oriented team
  • Examine Certificates of Insurance and Endorsements for completeness, accuracy, and conformance to our client’s contract requirements
  • Following up with Insurance agents to verify policy coverage and cancellations
  • Act as a liaison between agents and our clients
  • Provide detailed and accurate review
  • Learn and utilize company’s technology
  • Answer client inquiries about compliance matters
  • Follow established review process
  • Perform client account review

Extensive knowledge of General Liability, Umbrella, Workers Compensation, and other business policies is required.

Apply Now

Sales Account Executive

Sales Account Executive

Are you driven to win deals? myCOI is looking for a confident, action oriented sales executive who is powered by excellence and achieving results.

myCOI leads the charge in a rapidly growing, greenfield industry with innovative technology. We are on a mission to financially protect our customers from unnecessary insurance claims. We successfully achieve this through the use of unprecedented technology. We alleviate our customers from a day-to-day burdensome, manual administrative task by delivering automation through our software.  As we like to say it, "what our customers loathe...we love!"

With hundreds of customers ranging from Fortune 100 down to some of our local favorite sports teams, we have proven a track record of national growth and success.  Now it is time to expand our sales and marketing team to capture the open market!   Are you our next all-star?  

Why myCOI:

  • Sell for the leading solution provider in an open, rapidly growing industry
  • Build a book of business that provides renewal commissions
  • Six-figure on-target earning potential 
  • Sell for a company with the most innovative technology in the industry
  • Work for supportive management focused on helping you close deals
  • Have confidence in the delivery of the software and services with a team that has produced a 95% customer retention rate
  • Sell a product that provides a tangible cost and time savings, while also mitigating the customer’s risks through increased compliance
  • Be on a collaborative team where your voice contributes to the company’s success

You will be responsible for the following:

  • Leading demos of myCOI solutions to C-Level executives
  • Working closely with prospects to understand their organizational pain points and determine the best myCOI solution
  • Becoming a product specialist to confidently discuss myCOI software and services
  • Closing sales while following a proven plan of attack
  • Following up on inbound leads assigned to you
  • Hunting new deals through trade shows and follow-up on contacts in our marketing campaigns
  • Discussing the cost proposal and individual organization’s return on investment
  • Effectively managing a pipeline of over 100 deals in different stages

Qualified candidates should possess the following: 

  • A successful track record selling B-to-B solutions to management decision makers
  • Eagerness to maintain a student mentality and continuously learn
  • Goal oriented mindset, with proven success of exceeding sales quotas
  • Confident and articulate communication and presentation style
  • Positive attitude while working on a collaborative team
  • Disciplined approach to time management
  • Strategic approach to successfully drive a value based sales cycle
  • 5+ years of successful sales experience

Apply Now

Partner Account Executive

Are you driven to build lasting professional relationships and win deals? myCOI is looking for a confident, goal oriented Partner Account Executive who is powered by excellence and achieving results.

Do you dream of a position that will allow you to combine your drive and creativity to pioneer advancement in to a new territory? Does the idea of expanding the success of a proven platform to a new market channel excite you? With hundreds of customers ranging from Fortune 100 down to some of our local favorite sports teams, myCOI has a proven track record of national growth and success.  Now it is time to expand our presence in the industry via new market channel: agents, brokers, and other insurance professionals who can use our industry leading software to offer their own services.     

As a Partner Account Executive, you will be responsible for identifying, prospecting, and winning new channel customers. myCOI leads the charge in a rapidly growing, greenfield industry with innovative technology. We are on a mission to expand our presence in this industry by selling our industry leading software to channel customers who can use this platform to increase revenue with a new value-added service, attract new clients, and strengthen relationships with existing clients.

Why myCOI:

  • Sell for the leading solution provider in an open, rapidly growing industry
  • Build a book of business that provides renewal commissions
  • Six-figure on-target earning potential 
  • Sell for a company with the most innovative technology in the industry
  • Work for supportive management focused on helping you close deals
  • Have confidence in the delivery of the software and services with a team that has produced a 95% customer retention rate
  • Sell a product that enables channel customers to increase revenue, maintain existing client relationships and grow their book of business
  • Be on a collaborative team where your voice contributes to the company’s success

Responsibilities:

  • Implement an effective plan of attack to consistently win deals
  • Establish productive, professional relationships with potential channel customers in a variety of industries and regions
  • Promote excitement among potential channel customers about the myCOI solution
  • Lead demos of myCOI solutions to C-Level executives
  • Become a product and industry specialist to confidently discuss myCOI software and services
  • Follow up on inbound leads assigned to you
  • Hunt new deals through trade shows, and follow-up on contacts in our marketing campaigns
  • Discuss the cost proposal and individual organization’s return on investment
  • Effectively manage a pipeline of over 100 deals in different stages
  • Travel for meeting and trade shows

Required Skills/Qualifications:

  • A successful track record selling B-to-B solutions to management decision makers
  • Eagerness to maintain a student mentality and continuously learn
  • Goal oriented mindset, with proven success of exceeding sales quotas
  • Confident and articulate communication and presentation style
  • Positive attitude while working on a collaborative team
  • Disciplined approach to time management
  • Strategic approach to successfully close new sales and promote referral business
  • 5+ years of successful sales experience

Apply Now

Data Scientist

myCOI is in a new industry segment, and is growing quickly to meet the need.  To do that we are automating time-consuming tasks using data science and machine learning!  That makes our team more productive and helps us scale faster.  This position is for a data scientist that wants to make an impact on a young growing company by advancing the product through innovation. The ideal candidate will thrive in an agile, entrepreneurial atmosphere.  They will have an appetite for learning new technology with an eye for the value it can create.

Responsibilites:

  • Work closely with in-house subject matter experts to thoroughly understand the business domain and use that knowledge to help define, design and implement machine learning systems
  • Help define project goals and timelines
  • Evaluate new architectures for feature extraction to optimize and extend machine learning models
  • Take ownership of text analysis, image and form recognition projects
  • Create systems for evaluating model accuracy and anomaly detection
  • Work with development team to put models into product and scale them properly

Required Skills/Qualifications:

  • Development languages including Python, R and Javascript
  • Machine learning frameworks such as Tensorflow and Keras
  • Data Science algorithms such as decision trees, linear regression, clustering, word embeddings
  • Cloud ML resources like Google Cloud Platform
  • .NET Experience is a plus
  • OCR Experience is a plus
  • Experience implementing successful machine learning systems
  • Creativity and willingness to be open and share ideas

Apply Now

Junior .NET Developer

myCOI provides a .NET based web application that requests, collects, processes and verifies certificates of insurance in order to manage the compliance of contracted third parties.  This position is for a junior level .NET developer that wants to make an impact on a young growing company by advancing the product through innovation and use of modern web development technologies.  The ideal candidate will thrive in an agile, entrepreneurial atmosphere on a small development team.

Responsibilites:

  • Work closely with senior developers and in-house subject matter experts to help design and implement well-defined product features.
  • Under the guidance of senior developers, participate in continually modernizing and advancing the architecture and technologies used to build a scalable product focused on quick user adoption and a great user experience
  • Maintain, evolve and improve the established product by implementing enhancements and fixing defects
  • Participate in a small team agile environment and provide feedback that helps improve the process.
  • Participate in building out the team’s dev ops.

Required Skills/Qualifications:

  • HTML, CSS3, JavaScript, AngularJS, ReactJS, JQuery, ASP.NET Web Forms, ASP.NET MVC, C#, Web API, Entity Framework, Microsoft SQL Server 2008 R2 and above, Visual Studio 2013 and above
  • Ability to learn quickly and thrive in a fast-paced, dynamic environment
  • Agile SDLC for small teams
  • REST based APIs
  • Creativity and willingness to be open and share ideas
  • OCR Experience is a plus
  • Willingness to work in a wide array of web, middle tier and database technologies

Apply Now

Senior .NET Developer

myCOI provides a .NET based web application that requests, collects, processes and verifies certificates of insurance in order to manage the compliance of contracted third parties.  This position is for an experienced .NET developer that wants to make an impact on a young growing company by advancing the product through innovation and use of modern web development technologies.  The ideal candidate will thrive in an agile, entrepreneurial atmosphere on a small development team while also having a solid understanding of the development practices required for an enterprise-level application.

Responsibilites:

  • Work closely with in-house subject matter experts to thoroughly understand the business domain and use that knowledge to help define, design and implement strategic product features that ensure the product continues to innovate as a leader in its space
  • Participate in continually evaluating, modernizing and advancing the architecture and technologies used to build a scalable product focused on quick user adoption and a great user experience
  • Maintain, evolve and improve the established product by implementing enhancements and fixing defects
  • Work closely with development management to help evolve the application life-cycle processes, tools and release procedures in a small team agile environment
  • Work closely with client’s technical teams to design and build integrations between myCOI and other solutions
  • Participate in building out the team’s Dev Ops.

Required Skills/Qualifications:

  • HTML, CSS3, JavaScript, AngularJS, ReactJS, JQuery, ASP.NET Web Forms, ASP.NET MVC, C#, Entity Framework, Microsoft SQL Server 2008 R2 and above, Visual Studio 2013 and above
  • Ability to learn quickly and thrive in a fast-paced, dynamic environment
  • Agile SDLC for small teams
  • REST based APIs
  • Experience with development and support of enterprise level software
  • Creativity and willingness to be open and share ideas
  • OCR Experience is a plus
  • Willingness to work in a wide array of web, middle tier and database technologies

Apply Now

Support .NET Developer

myCOI provides a .NET based web application that requests, collects, processes and verifies certificates of insurance in order to manage the compliance of contracted third parties.  This position is for a support .NET developer that wants to make an impact on a young growing company by maintaining the product through code maintenance and innovation of dev ops and support best practices.  The ideal candidate will thrive in an agile, entrepreneurial atmosphere on a small development team.

Responsibilites:

  • Work closely with junior and senior developers and in-house subject matter experts to thoroughly understand the product features.
  • Maintain and improve the established product by implementing minor enhancements and fixing defects
  • Participate in a small team agile environment and provide feedback that helps improve the process especially in the area of supporting the product.
  • Participate in building out the team’s dev ops to include product support.

Required Skills/Qualifications:

  • HTML, CSS3, JavaScript, AngularJS, ReactJS, JQuery, ASP.NET Web Forms, ASP.NET MVC, C#, Web API, Entity Framework, Microsoft SQL Server 2008 R2 and above, Visual Studio 2013 and above
  • Ability to learn quickly and thrive in a fast-paced, dynamic environment
  • Agile SDLC for small teams
  • REST based APIs
  • Creativity and willingness to be open and share ideas
  • OCR Experience is a plus
  • Willingness to work in a wide array of web, middle tier and database technologies

Apply Now

Automation Test Developer

myCOI provides a .NET based web application that requests, collects, processes and verifies certificates of insurance to manage the compliance of contracted third parties.  This position is for an automation test developer that wants to make an impact on a young growing company by advancing the product using modern web and code-oriented automated testing tools and techniques.  The ideal candidate will thrive in an agile, entrepreneurial atmosphere on a small development team.

Responsibilites:

  • Help drive ground up implementation of Web based GUI automated testing starting with tool selection and POC.
  • Work closely with senior developers and in-house subject matter experts to help design and implement well-defined, testable product features.
  • Under the guidance of senior developers, participate in continually modernizing and advancing the architecture and technologies used to build a scalable, testable product focused on quick user adoption and a great user experience
  • Maintain, evolve and improve the established product by suggesting where refactoring would promote the use of automated testing ensuring “the most bang for the buck”.
  • Participate in a small team agile environment and provide feedback that helps improve the process that ultimately drives the product toward testability.
  • Participate in building out the team’s dev ops with automated testing as a primary goal.

Required Skills/Qualifications:

  • HTML, CSS3, JavaScript, AngularJS, ReactJS, JQuery, ASP.NET Web Forms, ASP.NET MVC, C#, Web API, Entity Framework, Microsoft SQL Server 2008 R2 and above, Visual Studio 2013 and above
  • Unit Testing
  • Automated GUI testing of web applications
  • Ability to learn quickly and thrive in a fast-paced, dynamic environment
  • Agile SDLC for small teams
  • Unit testing REST based APIs
  • Creativity and willingness to be open and share ideas
  • OCR Experience is a plus
  • Willingness to work in a wide array of web and code based testing techniques.
  • Willingness to write test plans and perform functional testing when appropriate.

Apply Now

Net Developer

.NET Developer

myCOI provides a .NET based web application that requests, collects, processes and verifies certificates of insurance in order to manage the compliance of contracted third parties.  This position is for an experienced .NET developer that wants to make an impact on a young growing company by advancing the product through innovation and use of modern web development technologies.  The ideal candidate will thrive in an agile, entrepreneurial atmosphere on a small development team while also having a solid understanding of the development practices required for an enterprise-level application.

Specific Responsibilities:

  • Work closely with in-house subject matter experts to thoroughly understand the business domain and use that knowledge to help define, design and implement strategic product features that ensure the product continues to innovate as a leader in its space
  • Participate in continually evaluating, modernizing and advancing the architecture and technologies used to build a scalable product focused on quick user adoption and a great user experience
  • Maintain, evolve and improve the established product by implementing enhancements and fixing defects
  • Work closely with development management to help evolve the application life-cycle processes, tools and release procedures in a small team agile environment
  • Work closely with client’s technical teams to design and build integrations between myCOI and other solutions

Desired Skills & Experience

  • HTML, CSS3, JavaScript, AngularJS, JQuery, ASP.NET Web Forms, ASP.NET MVC, C#, Entity Framework, Microsoft SQL Server 2008 R2, Visual Studio 2013
  • Ability to learn quickly and thrive in a fast-paced, dynamic environment
  • Agile SDLC for small teams
  • REST based APIs
  • Experience with development and support of enterprise level software
  • Creativity and willingness to be open and share ideas
  • OCR Experience is a plus
  • Willingness to work in a wide array of web, middle tier and database technologies

Apply Now

Risk Management Internship

This internship entails assisting in all aspects of our company. There will be clerical activities, as well as, opportunity to brainstorm and implement ideas on company and software improvement. This internship will provide insight into risk management factors that go into the decision making process of contractors, franchisers, property managers, etc.

What you will learn:

  • Typical issues insurance agents face
  • Real life corporate risks and insurance solutions
  • How certificate tracking and management reduces risk for corporations
  • How myCOI’s certificate management process works

Daily Tasks:

  • Learning what insurance requirements are common for different corporation types
  • Completing tasks that will allow you to see the perspective of our clients, insurance agents, and insureds during the risk management process
  • Assisting with client implementation and on-boarding tasks
  • Assisting with daily organizational tasks

“Finding the perfect internship is a necessity for every college student. When looking around, you always hope to be a part of an organization that can provide you with plenty of hands-on experience, but also a great environment. I consider myself extremely lucky that I have found this perfect balance at myCOI. From the first time that I visited the office, I saw what a unique environment it offered. We are truly a family at myCOI because we celebrate and support each other whether it’s with a pizza party for someone’s birthday, or kind words for a job well done, you always feel supported and valued. Not only does myCOI have a unique environment, but it also offers hands-on experience that allows you to grow as a professional. With the help from the myCOI team I learned the ins and outs of the insurance industry. I was able to test software, input insurance information, interact with clients and work independently on projects that truly moved the business forward. Being able to experience the company grow in the few months that I was there was something that I wasn’t expecting, but I found to be invaluable and it gave me hope for my own future upon graduation. Every day I was excited to come to work because I enjoyed the people that surrounded me, and the work that I was doing. myCOI is a growing business that anyone would be lucky to be a part of.” – Intern Liz

Apply Now

Implementation Coordinator

As a result of the continued demand for our products and services, we are looking for a highly motivated and enthusiastic Implementation Coordinator. A driven, collaborative and project oriented individual who has a passion for successfully connecting, guiding and managing new clients will thrive in this role. In order to achieve success in this role, it is essential to effectively, accurately and timely lead a client through the implementation lifecycle and into the myCOI program. Ultimately, this role is responsible for building a positive business relationship with clients, completing a successful on-boarding experience for clients, and delivering results that meet the established expectations. Each day will be different from the next; especially in personal interactions. Our business is a fast-paced environment with multiple projects going simultaneously. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others.

Responsibilities & Duties :

This full-time Customer Service Representative position includes:

  • Develops and nurtures strong client relationships
  • Manages implementation schedules in collaboration with client and internal teams
  • Educates client on technical requirements and features
  • Partners with key individuals to deliver optimal solution
  • Creates and modifies various office and system-related documents using Microsoft Office suite and myCOI Central
  • Acts as client advocate and the “go to” point of contact for new clients regarding software and process related questions and concerns
  • Works alongside senior team members to support large client initiatives
  • Performs all other related duties as required

Qualifications & Skills:

  • 2+ years of experience in an implementation, project management or similar role
  • Consultative and collaborative approach
  • Intermediate or expert level of proficiency with Microsoft Office applications, primarily Excel
  • Maintain professionalism and a positive service-oriented attitude at all times
  • Strong attention to detail and excellent organizational skills
  • Experience managing multi-faceted projects from inception to launch
  • Possess an understanding of hardware, software applications, operating systems and networks
  • Thrive in a multi-tasking environment and able to adjust priorities on-the-fly
  • Knowledge of commercial insurance is preferred

Apply Now

Implementation Specialist

As a result of the continued demand for our products and services, we are seeking a highly motivated, detail-oriented candidate to join our implementation team. The right person will have expert level knowledge of Excel, provide support on projects, complete client requests and work closely with senior team members to ensure each client account set up is accurate and timely. This position requires professionalism, critical thinking and strong organizational skills. Ultimately, this role is responsible for providing assistance to the management and delivery of implementations for new and existing clients. Each day will be different from the next. Our business is a fast-paced environment with multiple projects going simultaneously. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others.

Responsibilities & Duties :

This full-time Customer Service Representative position includes:

  • Supports the implementation team to deliver a successful client onboarding experience
  • Partners with clients and internal teams to work through the implementation lifecycle
  • Analyzes, organizes and sets up accurate client data
  • Assists new and existing clients with ongoing support as needed
  • Learns new technology and take full advantage of available resources for customer success
  • Performs all other related duties as assigned

Qualifications & Skills:

  • Expert level of proficiency with Microsoft Office applications, primarily Excel
  • Strong attention to detail and excellent organizational skills
  • Work collaboratively and effectively with diverse clients and colleagues
  • Maintain professionalism and a positive service-oriented attitude at all times
  • Thrive in a multi-tasking environment and able to adjust priorities on-the-fly
  • Knowledge of commercial insurance is preferred

Apply Now